bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 2 days ago

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

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Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 2 days ago

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...

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CalipherJones@lemmy.world
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If I have to deal with AI for customer support then I will find a different company that offers actual customer support.

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