• 0 Posts
  • 10 Comments
Joined 9 months ago
cake
Cake day: October 17th, 2024

help-circle


  • I’ve worked in a repair shop before, and we would actually do similar with specific devices. The difference with us I guess is that we wouldn’t take it for repair without you consenting to that prior to us even checking in the device. For things like the original Microsoft Surfaces, and some Lenovo laptops, they’re glued together so tightly that opening them up to fix something is basically impossible without breaking the screen that is on it.

    Also with us if we took it for repair and couldn’t fix it, it either had to come back in the same condition, or we fronted the bill for a replacement.

    None of this applies to phones at all though. I’d be really interested to hear what device was so difficult that they couldn’t repair it, because all current gen Samsung, Apple and Google Pixel devices are definitely repairable, as long as you have the proper software tools.




  • I have the exact same experience. I explain health benefits to people for multiple different companies across the US. The number of airline pilots who see a ‘forgot username or password?’ button and just don’t know what that means, or type their username in the password field and vice versa, even though they’re clearly labeled, is insane.